AlumnForce is a platform that helps alumni connect with each other and with their alma mater. The dashboard is the central hub of the platform, where users can view their profile, connect with other alumni, and access resources from their alma mater.
Challenge
The AlumnForce dashboard was outdated and difficult to use. Users had to navigate through multiple screens to find the information they needed, and the overall experience was not user-friendly.
Goal
The goal of the redesign was to create a dashboard that was easy to use and navigate, and that provided users with the information they needed at a glance.
Process
User research: I began by conducting user research to understand the needs and pain points of AlumnForce users. I interviewed users from a variety of backgrounds and with different levels of experience using the platform.
Define the problem: Based on my user research, I defined the following problems with the existing dashboard:
Difficult to navigate: Users had to navigate through multiple screens to find the information they needed.
Cluttered: The dashboard was cluttered with information, which made it difficult to find what was important.
Not personalized: The dashboard was not personalized to the user's interests or needs.
Ideate solutions: I then brainstormed solutions to the problems I had identified. I came up with a number of ideas for how to improve the navigation, layout, and personalization of the dashboard.
Prototype and test: I created a prototype of the new dashboard and tested it with users. I gathered feedback on the design and made changes based on their feedback.
Results
Before
After - Redesign
After - Notifications
Improved usability: The new dashboard is much easier to use and navigate than the old one. Users can now find the information they need at a glance, without having to navigate through multiple screens.
Reduced clutter: The new dashboard is less cluttered and more focused on the information that is most important to users.
Increased personalization: The new dashboard is personalized to the user's interests and needs. Users can see their upcoming events, recent connections, and other relevant information at a glance.
Feedback
AlumnForce users have been very positive about the new dashboard. They appreciate the improved usability, reduced clutter, and increased personalization.
Conclusion:
The redesign of the AlumnForce dashboard was a success. The new dashboard is easier to use, less cluttered, and more personalized. Users are happy with the new dashboard and find it to be a valuable tool for connecting with each other and with their alma mater.
Learnings:
User research is essential. It is important to understand the needs and pain points of your users before you start designing anything.
Iterate early and often. Don't wait until the end of the design process to test your ideas with users. Get feedback early and often so that you can make changes as needed.
Personalization is key. Users appreciate it when their experience is personalized to their interests and needs.
Less is more. Don't overload your users with information. Focus on the most important information and make it easy to find.
I am proud of the work I did on the AlumnForce dashboard redesign. I believe that the new dashboard is a valuable tool for AlumnForce users, and I am glad that they are happy with it.
